QLab comes with a set of free features built right in. If you need more advanced features, you can access them by buying or renting a license.

The type of license you will need depends on what you need to do with QLab. Different types of license can be combined together to combine their features.


See which features are associated with each type of license. →


Looking to upgrade from QLab 3 or QCart? Here's how!

Sales Questions and Support

We are always available to answer your questions about licenses, QLab operation and capabilities, or anything else QLab-related! Please send all questions to support@figure53.com. We do not offer phone support of any kind.

How do I buy a license? How are licenses delivered?

You can purchase or rent a license from our online store. Your license will be added to your Figure 53 Account. Once the license is in your account, you can log in to QLab (version 4+ or version 3.2+) and install any license that's in your account.

How do I install my QLab license?

  • Launch QLab 4 or QLab 3.2.
  • Go to the "QLab" → "Manage Your Licenses..." menu.
  • Log in to your Figure 53 Account.
  • Choose which license you want to install.

How many computers can I install my license on?

Each QLab License comes with three seats:

  • One is for your main show computer,
  • the second is for a redundant backup of the same show, and
  • the third is for a designer to edit remotely (a “work from home” or studio machine).

These seats are not for use on different shows at the same time. For example, if you have two shows running simultaneously on two stages, each needs a separate license.

 

Upgrading from QLab 3 and QCart

All QLab 3 purchases since August 1st, 2016, and all QCart purchases (ever), will be credited towards V4 licenses at their full original purchase price.

If you purchased QLab 3 before August 1st, 2016, you are also eligible for a discount on V4, based on the type of license you’re upgrading from:

Before Aug 1, 2016    After Aug 1, 2016
QLab 3 Bundle $500 discount $749 discount
QLab 3 Pro $250 discount $399 discount
QLab 3 Basic $100 discount $199 discount
QCart 1 $99 discount $99 discount


Your discount will be available to you automatically when you use the email address associated with your QLab 3 license to create an account on our website. If you no longer have access to that email please email us at support@figure53.com.

Rental Licenses (Rent-to-Own)

We offer rental licenses to make QLab accessible for tighter budgets. You can purchase and install rentals ahead of time and choose the date when they will start. On the appropriate day the license will unlock the features. When the rental period is over, the license will simply time out (you do not need to "stop" or "cancel" a rental). If you have rented a license for 110 days (the days do not need to be consecutive), you will get a free standard license of the same type.

What if I rent a license now, build my show, and then the rental runs out?

Your work is still saved in your workspace, even if your license expires. All the license does is unlock the features to allow you to run cues that require the license, it doesn’t affect the workspace file itself. Just rent another license next time you need it, and your cues will run just like they did the first time.

Educational Discounts

We do provide educational discounts. To access educational pricing you’ll need proof of status with an educational institution. Usually writing to support@figure53.com from an educational email address and attaching a copy of your ID is sufficient. If, for some reason, you are unable to provide these things, please write into support@figure53.com with an explanation.

Site Licenses

We offer site license options for larger institutions such as schools or rental houses. Please contact us for site license pricing and license management features.

Purchase Orders

We do not accept purchase orders of any kind for any reason. We apologize for the inconvenience. If it’s helpful we can provide a Sole Source letter stating that there is no other seller of our software.

Do you still sell Basic Licenses?

We no longer sell a "Basic" license; all licenses are now "Pro".

I want to use QLab 3... what do I do?

QLab 3.2+ can be unlocked using a QLab 4 license. Just log in and install your license inside QLab 3.2 just as you would from QLab 4.

Versions of QLab prior to 3.2 can not use a QLab 4 license, but of course you can continue to use any QLab 3 license you purchased for these versions.

QLab 2 and QLab 1 are no longer supported, and we are unable to generate new licenses for them.

I have a sales question you didn't answer above.

Please email us at support@figure53.com and we'll do our best to answer!