Frequently Asked Questions

Does Go Button work on iPad?

Yes! Go Button 3 is a universal app. You can buy it once and install it on all of your iOS devices.

Will I hear email notifications and other sounds during my show?

Yes, you will... so be sure to set your device to Airplane Mode with Wi-Fi turned off before starting your show.

Go Button does everything it can to minimize interruptions, as much as Apple allows. For example, Go Button's audio session causes all audio from other apps to stop playing when you open a show in the player. Nevertheless, apps cannot prevent system audio from playing; Go Button cannot silence your iPhone ringtone if you receive a call or iMessage during a show.

For this reason, we recommend running your shows in Airplane Mode with Wi-Fi turned off. This almost always eliminates the chance of system sounds interrupting your show. Airplane mode also helps to conserve your battery.

Can I move a show that I created between my iPad and my iPhone/iPod touch?

Yes, shows can be moved between devices freely. Read more about how to do this in the section Importing, Exporting, and Restoring Your Shows.

Does Go Button support my remote control?

Go Button supports iOS-compatible remote controls, Bluetooth keyboards, and Bluetooth accessories that appear as keyboards, such as the AirTurn "Digit" line of remotes and BT-106 pedals. Remote commands are mapped by default to certain Go Button actions. The Sidebar > Configure Remote Control screen allows you to create a profile for your remote which determines which Go Button actions are assigned to each of your remote's commands.

Does Go Button work with Audio Ape remotes?

Yes. We have worked closely with the Audio Ape team, and they have many customers using their remotes with Go Button.

With the exception of Volume Up/Down, all of the remaining Audio Ape buttons trigger iOS remote control commands that can be mapped to custom actions in the Sidebar > Configure Remote Control screen. The Volume Up/Down buttons directly control your iOS device's hardware volume, and as such, those 2 buttons cannot be assigned to perform different actions.

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Does Go Button work with AirTurn remotes and pedals?

Yes. Most AirTurn devices can be set to a mode which sends arrow keystrokes. You can then create a Remote Control Profile in the Sidebar > Configure Remote Control screen to learn those keystrokes and assign Go Button actions to them. For more information, refer to the User Manual for your remote which can be found at

Can I use my Apple Watch to remote control Go Button?

Yes. You can use the "Now Playing" app on an Apple Watch that is paired to your device to remote control Go Button. "Now Playing" requires watchOS 4.0 or newer and can be found in your watch dock, which is accessed by pressing the small side button on your watch.

First, in the Go Button sidebar, open the "Configure Remote Control" screen and scroll all the way down to the bottom. Make sure that the switch next to "Send Now Playing Info" is enabled. Then, open a show in Go Button. Once the show is loaded, open "Now Playing" on your watch.

Whenever Go Button is the front-most audio app running on your device and a show is open in Show Mode, Go Button will receive remote control commands from "Now Playing". Go Button will also send back basic information about the currently selected cue to display on your watch. You can use the Go Button "Configure Remote Control" screen to customize the actions that are performed for each of the remote control commands sent by "Now Playing".

What audio formats does Go Button support?

Go Button supports playback of DRM-free WAV, AIFF, AIFC, M4A, AAC, MP3, MOV, CAF, 3GP, and MPEG4 audio. On iOS 11 and newer, you can also play FLAC audio files.

Does sharing a show include all of the audio files too?

When you share a show from the Home screen, you can select whether or not to include the audio files that your show uses.

Choosing the option Send a Copy of Show... shares only your show's .gobutton file. This file is very small and easy to email because it does not contain any of your audio files.

Choosing the option Send a Show Bundle (with Audio)... creates a .gobundle file to share. In addition to containing your show information, this file also contains copies of all of the audio files that your show uses from your Documents folder. Please note that Go Button cannot export tracks that are in your iTunes Music Library. You will need to sync those tracks separately to any other devices to run your show.

How many cues can Go Button play at the same time?

We haven't found a limit yet in any practical playback situation.

The audio engine manages how many active channels it requires at any one time and frees up system resources as needed.

If you experience performance issues, try using uncompressed audio formats such as WAV or AIFF. These formats do not need to be decoded by the CPU which allows Go Button to direct more power toward playback.

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